Last updated: 16 October 2026
Salem Dream Homes respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, when we share it, and how you can exercise your privacy rights.
1. Information We Collect
We collect information that you voluntarily provide when you:
- Fill out contact forms or enquiry forms.
- Request information about our properties or projects.
- Submit an enquiry through Facebook or Instagram lead forms.
- Subscribe to newsletters or request updates.
- Apply for career opportunities.
- Submit vendor applications.
- Contact us by phone, email, WhatsApp, or other available channels.
Depending on your interaction and the form you complete, the information may include your name, phone number, email address, property preferences, project of interest, and other information you choose to provide.
2. How We Use Your Information
We use the information we collect to:
- Respond to enquiries and provide customer service.
- Provide information about our properties and services.
- Arrange property site visits and follow up on requests.
- Process applications and other requests.
- Maintain enquiry records and coordinate our sales team.
- Improve our website, services, and customer experience.
- Send relevant updates or marketing communications where permitted.
- Comply with applicable legal obligations.
3. Facebook and Instagram Lead Forms
If you submit an enquiry through a Facebook or Instagram lead form, we may receive the information you provide in that form, such as your name, phone number, email address, and property preferences.
We use this information to respond to your property enquiry, provide project details, arrange site visits, and follow up on your request.
Your enquiry information may be stored in our customer relationship management (CRM) system and accessed by authorized Salem Dream Homes sales team members for these purposes.
Meta Platforms may also process information according to its own privacy policies and terms. Please refer to Meta's Privacy Policy for information about how Meta handles your data.
4. Information Sharing
We do not sell your personal information. We may share information when necessary for the purposes described in this policy, including with:
- Service providers who help us operate our website, CRM system, communications, or business services.
- Authorized team members who respond to enquiries and coordinate property visits.
- Business partners where appropriate and with consent where required.
- Legal authorities or other parties when required by law or to protect our legal rights.
We expect service providers handling information on our behalf to use appropriate safeguards and process the information for authorized purposes.
5. Data Storage and Security
We implement appropriate technical and organizational measures intended to protect personal information against unauthorized access, alteration, disclosure, or destruction.
Access to enquiry records is limited according to business requirements and authorized access permissions. However, no method of transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.
6. Cookies and Website Technologies
Our website may use cookies or similar technologies to improve website functionality and user experience. You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.
7. Data Retention
We retain personal information for as long as reasonably necessary to respond to enquiries, provide requested services, maintain business records, and meet applicable legal obligations. Retention periods may vary depending on the type of information and the purpose for which it was collected.
8. Your Privacy Rights
Subject to applicable law, you may request to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information.
- Request deletion of your personal information.
- Withdraw consent where processing is based on consent.
- Opt out of marketing communications.
To make a privacy request, contact us using the details provided below. We may need to verify your identity before processing a request.
9. Children's Privacy
Our property enquiry services are intended for adults. We do not knowingly seek to collect personal information from children through our marketing forms. If you believe a child has provided personal information to us, please contact us so we can review the request.
10. Third-Party Websites and Services
Our website or communications may contain links to third-party websites and services. Those services have their own privacy policies and practices. We encourage you to review their policies before providing personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Updates will be published on this page with a revised "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy or wish to make a privacy request, contact us:
Salem Dream Homes
Salem, Tamil Nadu, India
Phone:
+91 94431 94721
Email:
enquiry@salemdreamhomes.in